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What is your role in using this product? (Select all that apply)
I'm a user of this product
I'm the administrator of this product
I'm on the team that set up, implemented or customized this product
I helped purchase or negotiate the contact terms for this product
I helped select this product
Overall Experience
Please rate your overall experience with this vendor
Poor
Below Average
Average
Outstanding
Truly Exceptional
Please provide comments on your overall experience
What do you like most about the product or service?
Overall Summary
Please rate your experience in each of the following areas
Poor
Below Average
Average
Outstanding
Truly Exceptional
Evaluation and contract negotiation
Poor
Below Average
Average
Outstanding
Truly Exceptional
Integration and deployment
Poor
Below Average
Average
Outstanding
Truly Exceptional
Service and support
Poor
Below Average
Average
Outstanding
Truly Exceptional
Product capabilities
Poor
Below Average
Average
Outstanding
Truly Exceptional
Critical Capabilities for Software
Scalability
Poor
Below Average
Average
Outstanding
Truly Exceptional
Integration
Poor
Below Average
Average
Outstanding
Truly Exceptional
Customization
Poor
Below Average
Average
Outstanding
Truly Exceptional
Ease of deployment, administration, and maintenance
Poor
Below Average
Average
Outstanding
Truly Exceptional
What do you dislike most about the product or service?
If you could start over, what would your organization do differently?
What one piece of advice would you give other prospective customers?
Headline for summary
Why did you purchase this product or service? (Select all that apply)
Cost management
Create internal/operational efficiencies
Drive innovation
Drive revenue growth
Enhance decision making
Improve business process agility
Improve business process outcomes
Improve compliance & risk management
Improve customer relations/service
Improve supplier or partner relationships
Reduce time to market
Don't know
What were the key factors that drove your decision? (Select all that apply)
Strong services expertise
Product functionality and performance
Breadth of services
Pre-existing relationships
Product roadmap and future vision
Overall cost
Financial/organizational viability
Strong consulting partnership
Strong customer focus
Strong user community
Don't know
Which other vendors did you consider in your evaluation?
Deployment architecture
Cloud (SaaS, PaaS, IaaS)
On Prem
Hybrid
Don't Know
In which country(s) did your deployment take place?
Select a country
Afghanistan
Albania
Algeria
Andorra
Angola
Antigua & Deps
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Central African Rep
Chad
Chile
China
Colombia
Comoros
Congo
Congo {Democratic Rep}
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland {Republic}
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea North
Korea South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar, {Burma}
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russian Federation
Rwanda
St Kitts & Nevis
St Lucia
Saint Vincent & the Grenadines
Samoa
San Marino
Sao Tome & Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe
How likely is it that you would recommend this product or service to a friend or colleague?
1
2
3
4
5
6
7
8
9
10
About Me
Primary Function
Select a function
Audit
Communications
Customer Service and Support
Data and Analytics
Design
Engineering - Others
Finance
General Management
Human Resource
Investors
IT
IT Security and Risk Management
IT Services
Legal and Compliances
Management / Business Consulting
Marketing
Operations
Others
Procurement
Product Management
Product Marketing
Project and Portfolio Management
Real Estate
Research and Development
Sales and Business Development
Software Development
Strategy
Supply Chain
Seniority
Select seniority
C-Suite
VP
Director
Manager
Individual Contributor
Country
Select a country
Afghanistan
Albania
Algeria
Andorra
Angola
Antigua & Deps
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Central African Rep
Chad
Chile
China
Colombia
Comoros
Congo
Congo {Democratic Rep}
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland {Republic}
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea North
Korea South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar, {Burma}
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russian Federation
Rwanda
St Kitts & Nevis
St Lucia
Saint Vincent & the Grenadines
Samoa
San Marino
Sao Tome & Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe
About the Company
Company Name
Primary Industry
Select an industry
Banking
Construction
Consumer Goods
Education
Energy and Utilities
Finance (Non Banking)
Government
Hardware
Healthcare and Biotech
IT Services
Insurance (except health)
Manufacturing
Media
Miscellaneous
Real Estate
Retail
Services (Non Government)
Software
Tele Communication
Transportation
Travel and Hospitality
Company Revenue
$1 - $5M
$5M - $10M
$10M - $100M
$100M - $500M
$500M - $1B
$1B - $2.5B
$2.5B - $5B
Over $5B
Employee Size
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10,000
10,001+
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